Frequently Asked Questions
Everything you need to know about shopping at Aarav Electronics
Are all electronics sold on your site authentic and under warranty?
Yes, we only sell 100% genuine products sourced directly from authorized brand distributors. Every item comes with a standard manufacturer warranty, and the warranty card is included inside the box.
What is your return policy for defective gadgets?
We offer a 7-day replacement policy for products that arrive with manufacturing defects. Please ensure the original packaging, accessories, and invoice are kept intact to process your request smoothly.
How long does shipping take for major appliances and laptops?
Standard shipping usually takes 3-5 business days for metro cities and 5-7 business days for other regions. High-value items like laptops and large appliances are shipped via specialized electronics-safe logistics partners.
Do you offer Cash on Delivery (COD) and EMI options?
Yes, we offer Cash on Delivery for orders up to a certain limit. We also support No-Cost EMI and standard EMI options through major credit cards and fintech partners at the checkout page.
Can I track my order in real-time?
Once your order is dispatched, you will receive a tracking ID via email and SMS. You can use this ID on our 'Track Order' page to see the live status of your shipment.
Do you provide installation services for products like Smart TVs and ACs?
For products requiring professional setup, we coordinate with the brand's official service center to schedule an installation within 48 hours of delivery.